In the late winter we asked for an estimate of the cost for the work. That was done promptly and the price was reasonable (and compared to two other estimates). The project was planned and happened beginning in April, partially dependent on weather. The power washing occurred first and then allowing a period for drying. The staining happened over a period of two weeks. The results were excellent. Working with Mr. Martin was a pleasure, including regular email updates from him. We highly recommend the services."
Second step was to do the windows (this was the biggest part of the job). All windows had aluminum combination storm/screen windows screwed to the outside - the crew removed all these aluminum window frames before starting on the house windows. The house windows were scraped to remove loose paint and glazing, debris was vacuumed, windows were re-glazed as needed, and then painted with two coats of self-priming paint. Two minor concerns with this process: (1) They started the process by applying glazing compound directly to wood; I asked them to prime any raw wood before applying glaze and (I think) they ended up priming before glazing. (2) They completed most windows within a single day which meant the glazing compound had minimal chance to dry before being painted; the results look great so this shouldn't be a problem, but it did mean they were unable to clean the window up next to the new glaze and we have a lot of freshly painted, smudged windows. Not a big deal to us, but be aware this is a characteristic of this painter. All combination windows were reinstalled without incident. All in all, the windows really look good.
The final step was to stain the house and paint the window frames, soffits, etc. Everything was applied with brushes (no spray work) and it went great. We have some difficult places to reach (high peaks, areas over a glass solarium, etc) but they did everything from ladders. Everything was done in a professional manner, and the results for this "scrape and paint" job more than met our expectations.
A couple of things to keep in mind. First, this contractor expects you to provide the supplies (paint, stain and glazing). He will provide product selection guidance if asked, but you need to purchase the material and have it on-hand when he arrives to do work. Second, remember that these guys are painters, they are not general contractors or restorers. If you have damaged or rotted sections, they will paint the stuff but won't fix it. They did replace a couple of window panes for me and apply caulk to cracks, but don't expect them to tackle more serious problems.
In the past, I've painted my house and out-buildings. These guys did a far better job than I was ever able to do, and made less mess in the week and a half they were here than I do in a single afternoon! I'm pleased with the quality and value of their work."
They did a great job at a very reasonable price. They worked right through and were in and out of my house in just over five hours. Even better, I was able to use my kitchen and bathroom immediately. Done, done, and done!
If you need a professional-looking paint job, are on a budget, and want to keep the disruption to your life to the bare minimum, Santiago is the man to call. I know that I will call him again for my next paint job. - Sincerely,”
Thanks, Santiago. You are the best!!! I can't wait for you to put the movable screens and plexiglass windows on the porch next spring. Brilliant idea!"
I plan to hire them to do all of our future painting. At days' end, we sat down and had a sandwich and drink together and they headed back to Pittsfield, over an hour away. They are good men who do great work."
We were so satisfied with the exterior painting that we engaged him further for several interior paint jobs, finding again that his work and his crew were excellent. We have comfortably given them our house key for times when we are away and have been very satisfied that they left our house as clean and neat as we would wish, in addition to doing a first-rate painting job. His pricing always held to his estimates, and the prices have been very fair.
We have recommended him to neighbors who have also had an excellent experience with him.
Over many years of engaging contractors, including painters, he is among the top people we have been fortunate to work with. If there were an "A-plus" grade available in Angie's List ratings, we'd give it to him."
When I first contacted Santiago by email he responded immediately and was able to look at the project and give me a price within a day. His price was fair and he scheduled the work immediately. Santiago was tremendously knowledgeable, professional and responsive--great to deal with and very concerned with doing a good job and getting all the details just right. I was not on site when the work was done, but he sent me photos at every stage so I could follow his work. I would absolutely use him to do any job again and highly recommend him."
Santiago is professionalism and efficiency. The three worked tirelessly and finished the work well within the time frame. They paid great attention to detail and the result is stunning. Communication with Santiago was very easy throughout the process and his work ethics are very impressive. I can recommend Santiago Martin Salas to anybody who is looking for a high-quality painter and am happy to answer any questions that may arise. I wish Santiago, Pedro and Roy all the best for their careers."
Santiago is also a real artist with a great sense of color. When we found a green we liked that was different from the green on our house he encouraged us to use this more earthy color. We were all very pleased with the results. We appreciate his honesty. Their work ethic is unsurpassed. They arrived when they said they would and always called if there was a reason. When they worked they worked straight though, with no loud music, talk, or hanging out drinking beer -- like lots of crews. We've never had nicer people working around our house. They have beautiful manners and "good vibes". It seemed like the job went very fast because of the way they worked so gracefully. We would recommend them to anybody and would be delighted to have them back. - Sincerely,”